Product Assurance Manager 2 Sunnyvale, CA

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Supervisory or management responsibilities for more than one functional area in the Mission and Quality Assurance job family.

NDT Manager 2

Job Description:

Join Northrop Grumman on our continued mission to push the boundaries of possible across land, sea, air, space, and cyberspace. Enjoy a culture where your voice is valued and start contributing to our team of passionate professionals providing real-life solutions to our world's biggest challenges. We take pride in creating purposeful work and allowing our employees to grow and achieve their goals every day by Defining Possible. With our competitive pay and comprehensive benefits, we have the right opportunities to fit your life and launch your career today.

Northrop Grumman Marine Systems is seeking a Manager 2 to lead the Non-Destructive Test (NDT) department in Sunnyvale, CA. The manager should be knowledgeable in aerospace and/or military NDT requirements and will report directly to the site Product Assurance Manager. In this role, the Quality Manager collaborates with manufacturing and engineering functions to ensure quality standards are in place. The ideal candidate will have extensive prior experience with manufacturing, maintenance or inspection assurance activities. The candidate will be required to have strong collaboration skills and demonstrated capability to partner cross-discipline/cross-function. As a key leader, partner and essential member of the Sunnyvale site leadership team, the Manager 2 will lead a high performing Non-Destructive Test department inspection team to support company operations.

Role and Responsibilities:

  • Provides overall management of Non-Destructive Testing department by setting and operating to objectives, and providing guidance to direct reports based on goals, objectives, and company policy.

  • Collaborates with Engineering, Manufacturing, and Global Supply Chain to ensure quality is inherent in every requirement, design, work product, and end-product delivered by Northrop Grumman

  • Engages on the shop floor and in work activities to provide direct support as needed while additionally coaching and mentoring personnel in quality methods and procedures.

  • Assures compliance in program quality, risk management, safety, process improvement, subcontractor and supplier quality, configuration and data management in accordance with contractual requirements.

  • Develops, manages, and monitors quality metrics, corrective action boards, program audit metrics and processes to facilitate continuous improvement activities. Leverages metrics, as well as customer and employee feedback to assess program quality performance and risks.

  • Responsible for the management of NDT budgets, schedules, program EACs and performance (using EV) for the quality scope of effort on programs.

  • Frequent interface with executives and customer representatives, including on-site DCMA representatives, concerning projects, operational decisions, scheduling requirements, and contractual clarifications.

  • Maintains compliance with Quality Management System (QMS) policies, procedures, and processes to ensure the performance and quality of products conform to established standards, specifications and customer requirements.

  • Manage technology improvements with new NDT equipment and processes.

  • Provide performance reviews and periodic feedback for all direct reports.

Basic Qualifications:

  • Bachelor's Degree and 8+ years of relevant work experience (or 12+ years of relevant experience may be considered in lieu of a Bachelor's degree). 6 years with Master; 4 years with PhD

  • 2 years of demonstrated supervisory or management experience.

  • Excellent oral and written communication, data analysis and problem-solving skills.

  • Ability to manage both salaried and hourly employees.

  • Ability to successfully engage on the shop floor to provide solutions and coach and mentor others in the use of quality principles and practices.

  • Ability to lead continuous improvement activities.

  • Demonstrated problems solving skills in a manufacturing environment and can demonstrate a high level of understanding concerning Quality Assurance, Product Assurance and Mission Assurance. Is a decisive decision maker.

  • Demonstrated ability to work with minimal oversight and in a multi-discipline team environment, providing insight and solutions to complicated technical issues.

  • Able to work and lead effectively in a team setting.

  • Ability to articulate concepts and concerns to technical and non-technical professionals.

  • U.S. citizenship with the ability to obtain and maintain DoD Secret security clearance (US Citizenship required).

  • Demonstrated experience in inspecting products and structures.

  • Ability to document, plan and manage projects.

  • Strong interpersonal skills.

  • Proficient with MS office.

  • Ability to travel up to 10%.

Preferred Qualifications:

  • Prior Level II or Level III NDT certification in radiographic inspection (RT), fluorescent penetrant (PT) magnetic particle (MT), or ultrasonic inspection (UT).

  • Previous experience in an Operations or Quality role.

  • Experiencing managing teams performing NDT inspections.

  • Demonstrated ability to lead a large and diverse group, establish clear expectations and inspire commitment, building teams, value diversity and put people first.

  • Ability to further continuous yet controlled improvements in organizations and processes and strengthening of workforce skills through application of lean thinking principles and tools.

  • Ability to formulate, document, plan, execute, and manage complex project plans and initiatives.

  • Prior experience with inspections and tests.

  • Prior experience working with union employees.

  • Excellent interpersonal, communication, writing, presentation and critical thinking skills. Demonstrated business acumen. Clearly demonstrated commitment to open communication and customer satisfaction.

  • Experience working with Government agencies.

  • Familiarity with ISO 9001/AS9100 Quality Management System certification process.

  • Auditing experience (quality control processes preferable).

Salary Range: $122,200 - $183,400

Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit http://www.northropgrumman.com/EEO . U.S. Citizenship is required for most positions.