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Northrop Grumman PC Network Support Tech 3/4 in Redondo Beach, California

Support our entire enterprise and build the networks, staff the teams, and develop the processes that will keep us defining what's possible. We have opportunities across our enterprise with 90,000 team members throughout the world. The only limit to your growth is your ambition and drive. We want to empower you to bring your best, with resources, support, and talented team members that will launch your career.

Northrop Grumman Enterprise Services is seeking a well-qualified PC Network Support Technician to join its dynamic team of technical professionals in the Redondo Beach area. Roles and responsibilities include, but are not limited to:

• Installs, troubleshoots, services, and repairs PC desktops and workstations, printers, peripherals, and related PC software under guidance of IT staff, Security compliance and procedures and policies.

• Provides new installations, sanitizations, testing and special projects as needed.

• Provides support to users and troubleshoots/resolves problems. Instructs users in the use of personal computers and networks.

• Responsible for maintaining acceptable levels of customer satisfaction while adhering to established policies.

• Position spends significant portion of the day in the field supporting offices, troubleshooting and moving equipment.

• Position requires excellent communication skills and patience with customer

• Lift equipment weighing up to 40 pounds

• Work after hours and weekends as needed

ESCSO

This position may filled at a higher level based on the qualifications listed below.

Qualifications:

Basic Qualifications for a level 3:

• High school diploma or equivalent and 4 years of experience OR Associate's degree and 2 years of experience.

• Current Security + CE or ability to obtain within 6 months of hire

• Active DOD TS/SSBI clearance

• Ability to be cleared to special access programs

• Experience in Microsoft Windows Desktop Operating Systems, Microsoft Office Product Suites, and remote deployment methods

Basic Qualifications for a level 4:

• High school diploma or equivalent and 6 years of experience OR Associate's degree and 4 years of experience OR Bachelor's degree and 2 years of experience.

• Current Security + CE or ability to obtain within 6 months of hire

• Active DOD TS/SSBI clearance

• Ability to be cleared to special access programs

• Experience in Microsoft Windows Desktop Operating Systems, Microsoft Office Product Suites, and remote deployment methods

Preferred Qualifications:

• Strong oral and written communication skills

• Addition certifications (CompTIA A+, Network+, CISSP etc.)

• Certification in related OS (Computing Environment - MS Windows)

• Cross-platform experience in Linux or Unix is a plus

• Classified Services

Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit www.northropgrumman.com/EEO. U.S. Citizenship is required for most positions.

Job Category : Information Technology

21005681

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