Northrop Grumman Operations Support Analyst* in Raleigh, North Carolina
Northrop Grumman is seeking an Operations Support Analyst to join our team of qualified, diverse individuals located in Raleigh, NC.
We are looking for the perfect candidate to join our Operations team which monitors, troubleshoots and remediates any issues with file transfers. The ideal candidate needs to be organized and respond to situations as they are encountered and escalate as needed. Day to day activities include system administration and monitoring for multiple platforms including UNIX and Linux.
Roles and Responsibilities include but not limited to:
• Monitoring and remediating issues with alerts and notifications to support servers and other application tools.
• Responding to alerts related to file transfer issues or other data issues, and remediating these alerts.
• Assisting partners via email and phone to resolve transfer issues which could be related to server, network or other infrastructure components.
• Documenting issues and assisting with root cause analysis as needed.
Job Category : Information Technology