Northrop Grumman Sr. Windows Help Desk Technical Support / Active DoD Secret Clearance in McLean, Virginia
Discover careers that change the world and further advancements in defense, technology, and engineering today at Northrop Grumman. Use your experience to grow your career and support our global customers with the technology, systems, and solutions they need to enable their missions on the front lines and secure our world every day. With Northrop Grumman, you'll discover a culture built on diversity, respect, and above all teamwork. Together with our group of experts across the technical spectrum, you'll discover opportunities to make a difference in our world and start solving some of the world's most critical problems in the most innovative ways.
The Northrop Grumman Defense Systems sector is seeking an experienced and well qualified Sr. Help Desk Technician for the following essential functions:
Perform as Windows Systems Administrator on large classified government contracts.
Communicate effectively at all levels of the organization, with internal and external customers, in written and oral formats.
Maintain smooth operation of multi-user computer systems, including coordination with network, software, and system engineers, PC desktop technicians, project managers, end users, and customer and IT management.
Support multiple networks; ensure necessary administration tasks are completed; direct others as necessary.
Analyze internal and external customer requirements and determine equipment and software requirements for solutions to problems by means of automated systems.
Recommend and implement system enhancements that will improve the performance and reliability of the system including installing, upgrading/patching, monitoring, problem resolution, and configuration management.
Provide backup and recovery services; manage file systems and disk space; manage virus protection on a routine basis.
Create and maintain user and computer accounts and modify file permissions and security access lists.
Test new releases of products to ensure compatibility and minimize user impact.
Develop and document technical processes and procedures as needed.
Make recommendations to purchase hardware, software, system components.
Interact, meet, discuss, and troubleshoot issues with vendors; evaluate vendor products, services, and suggestions.
Adhere to strict Information Systems security guidelines in all cases.
Report project status as required for all recurring and non-recurring efforts.
Work under minimal direction and independently determine and develop approach to solutions.
* Remote/Telework is possible as long as you are able to travel to the work location for meetings, required work, etc.. Primary location: McLean, VA; Secondary location: Seaside, CA.
Job Category : Information Technology