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Northrop Grumman Principal Quality Analyst in Doral, Florida

Mission and Quality Assurance

Qualifications:

Join Northrop Grumman on our continued mission to push the boundaries of possible across land, sea, air, space, and cyberspace. Enjoy a culture where your voice is valued and start contributing to our team of passionate professionals providing real-life solutions to our world's biggest challenges. We take pride in creating purposeful work and allowing our employees to grow and achieve their goals every day by Defining Possible. With our competitive pay and comprehensive benefits, we have the right opportunities to fit your life and launch your career today.

Northrop Grumman is seeking a Quality Analyst to support a large, complex enterprise IT program for a DoD customer. The successful candidate will develop and implement program quality plans, programs and procedures to ensure program performance and services conform to customer requirements, standards, and Service Level Agreements.The Quality Analyst will belong to the Defense Systems Operational Excellence and Quality homeroom organization, and will be fully integrated into the program team.

Duties include:

•Implementing, analyzing, and reporting on service performance against Key Performance Indicators and Service Level Agreements

•Reviewing deliverables and service performance to ensure adherence to contractual requirements

•Investigating problems; recommending corrective actions for recurring discrepancies, and tracking actions to closure

•Conducting process audits and assessments

•Participating in Continuous Improvement activities, after-action reviews, corrective/preventive actions, root cause analysis, lessons learned, and other independent reviews.

•Providing input for program reporting and reviews

Job Category : Mission and Quality Assurance

20025210

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