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Northrop Grumman Mission Assurance Manager 1 in Doral, Florida

Mission and Quality Assurance


Join Northrop Grumman on our continued mission to push the boundaries of possible across land, sea, air, space, and cyberspace. Enjoy a culture where your voice is valued and start contributing to our team of passionate professionals providing real-life solutions to our world's biggest challenges. We take pride in creating purposeful work and allowing our employees to grow and achieve their goals every day by Defining Possible. With our competitive pay and comprehensive benefits, we have the right opportunities to fit your life and launch your career today.

Northrop Grumman is seeking a Mission Assurance (MA) Manager to define and monitor Quality and Mission Assurance specifications and processes on a large, complex enterprise IT program to ensure strong program performance, customer satisfaction, and mission success. The MA Manager will partner with the Program Director to ensure outstanding performance and achievement of program objectives through process effectiveness, best practices, proactive risk and opportunity management, corrective and preventive actions, and continuous improvement. The MA Manager will belong to the Defense Systems Operational Excellence and Quality homeroom organization and will be an essential member of the program team, supporting the Program Director for day-to-day activities

The MA Manager will be responsible for all Quality/Mission Assurance aspects of the program, including:

•Assessing program performance, deliverables, and risks to ensure performance, mission success, and adherence to contractual requirements and the division and sector Quality Management System

•Defining, implementing, analyzing, and refining metrics to demonstrate and continually improve performance against Key Performance Indicators and Service Level Agreements

•Conducting process audits and assessments

•Leading Continuous Improvement activities, after-action reviews, corrective/preventive actions, root cause analysis, lessons learned, and other independent reviews.

•Assessing periodic quality status and presenting results at management reviews

•Investigating problems; developing disposition recommendations as well as corrective/preventive actions for recurring discrepancies

•Coordinating and facilitating the program's Preventive and Corrective Action process and tracking all corrective/preventive actions to closure

•Coordinating, facilitating, and/or supporting the program Risk and Opportunity Management process

•Supporting and providing input for program reporting and reviews (Program Management Reviews, other independent reviews, program stoplight metric reporting, etc.)

•Reviewing program plans, procedures, processes, and deliverables

•Working with the Program Director and Global Supply Chain to recommend/approve supplier quality requirements and assess subcontractor performance

•Advising program leadership and staff on all Quality-related matters

Job Category : Mission and Quality Assurance