Northrop Grumman Network Engineer 4 in Beltsville, Maryland
Northrop Grumman Technology Services is seeking a Senior Network Engineer to join our team of qualified and diverse individuals to become part of the Vanguard Program at Department of State. The qualified applicant will work with a team of network professionals supporting the Department of State's Enterprise Network Management Operations Center (ENMOC) support unit. This position will be located in Beltsville, MD. As a Senior Network Engineer the qualified applicant will work with a team of network engineers in support of this program's 24x7x365 Enterprise Network Management Operations Center supporting, monitoring, and maintaining the Department of State's globally connected network.
Roles and Responsibilities
Manages network infrastructure, tools, appliances and services
Provides Tier 2 & 3 incident/problem management for LAN/WAN devices by identifying the source of problems and resolving configuration issues or anomalies related to those problems
Uses established network monitoring and reporting tools to diagnose, troubleshoot, and document network performance issues based on utilization, packet loss, and latency
Collaborates with vendors & engineers to implement and support modernization efforts and solve complex issues
Performs quality control assessments to identify and resolve configuration and security issues
Uses configuration management tools and command line interface to performs change requests on Cisco routers, switches, ASAs, and other vendor equipment as necessary; participates on the Integrated Change Approval Board
Essential contributor to ISO 20K ITIL practices; collaborates with team to assess and mitigate risks, engages in Continuous Process Improvement, and contributes to document review of policies, procedures, and workflows
Responsible for mentoring junior staff and expanding their skill set
Ensure services manager is made aware of potential system problems or customer issues to avoid surprising management personnel
To be considered for this position, the qualified candidate must minimally meet the knowledge, skills, and abilities listed below:
Bachelor's Degree in Computer Science, Electrical or Network Engineering or related discipline and 9 years of diversified LAN/WAN experience
Must have in-depth experience in Cisco Network and Security Technologies to include understanding routing and switching protocols and configuring and troubleshooting routers, switches, and ASAs
Must understand LAN/WAN architectures to include virtual and cloud environments
Must have working experience with SNMP, Netflow, packet analysis, and troubleshooting with network tools
Must have prior or active experience in a Network Operations Center or equivalent operational environment
Must understand network security principles, threats, vulnerabilities, and mitigation techniques
Must have an activeTop Secret clearance
Candidates with these desired skills will be given preferential consideration:
Prior experience with Department of State or Department of Defense
Prior experience writing and implementing engineering change packages, Concept of Operations, or Standard Operating Procedures is a plus
Knowledge of ITIL processes and service management best practices or ITIL V3 Foundations Certified
CCNA, CCNP, or Advanced troubleshooting/problem determination skills with Cisco products, routing protocols, knowledge of transport and circuit troubleshooting.
Knowledge of network tools or management platforms such as: Remedy, Kratos NeuralStar, HP Opsware, LiveAction LiveNX, Forescout CounterAct, Palo Alto M500, F5 BIG-IP Configuration Manager, MS Visio, SolarWinds, Wireshark, or Niksun NetVCR
Security, F5 Load Balancers, Firewall, or Cloud certification or equivalent experience is a plus!
Public Speaking skills highly desired.
Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit www.northropgrumman.com/EEO . U.S. Citizenship is required for most positions.